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Archives for November, 2008

NuVox Fact Sheet

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 NuVox was founded in 1998 and today is one of the largest Competitive Local Exchange Carriers in the Southeastern United States, offering tailored voice, data, networking and security packages to more than 90,000 business customers across16 states.  

 

Today, NuVox is one of only two Cisco Certified Quality of Service providers in North America. A facilities-based company, NuVox manages its own Cisco-powered, fiber optic network, switches, technicians and customer care staff, a rarity among the competition.

NuVox is privately owned and has annual revenues exceeding $535 Million.

Products & Services

NuVox offers a variety of tailored solutions for each customer’s unique business

needs, including:

  • Local Phone Lines 

  • Long Distance (With FREE Extended Local Calling Area) 

  • Dedicated High-Speed Internet 

  • VoIP 

  • T1

  • MPLS 

  • Data Security 

  • Managed Firewall 

  • Private Networking Solutions 

  • Collocation Services 

  • Unified Messaging (VoiceMail to Email/Fax to Email) 

  • Conference Calling 

  • Web Hosting & Email

Customer Care

  • Two 24×7x365 Network Operations Centers
  • Less than 1 minute average hold times
  • Industry leading first-time call resolution and repair intervals

 

 

The Network 

  • 32 Nortel, Lucent, and Siemens Class V switches
  • Cisco-Powered 2.5 Gbps MPLS core with RPR protection 
  • Best of Breed VoIP infrastructure built around technologies from Sonus

Iperia reaffirms partnership with Feature Server platform vendor to deliver converged voice and data messaging

NORTH BILLERICA, Mass., Nov 24, 2008 (BUSINESS WIRE) — Iperia, Inc., a leading, global provider of communication enabling applications, announced today a new agreement with Sylantro Systems Corp., enhancing Sylantro’s portfolio of carrier-grade software solutions. Sylantro will make the IperiaVX communications platform and applications available worldwide through this reseller relationship. Almost 40 Sylantro customers already benefit from Iperia’s voice and messaging platform.
The IperiaVX platform delivers enhanced messaging and conferencing solutions across a network infrastructure. Working with the Synergy Multiplay Application Feature Server, Iperia provides rich voice and messaging functionality within a Sylantro-powered infrastructure combining voicemail, fax and conferencing for PC’s and phones.
“This agreement strengthens a long standing relationship between Iperia and Sylantro Systems,” says Sam Waicberg, President and CEO of Iperia. “We are looking forward to our continued partnership as a Sylantro Select Partner in delivering Communication Enabling Applications with multi-channel value.”
About Sylantro Systems
Sylantro Systems offers the leading Multiplay Application Feature Server to enable rich, hosted IP communication services across fixed, mobile, and cable networks. Sylantro’s Synergy multiplay platform and Synapps Web Services provide a carrier-grade, feature-rich, web services-enabled common capability for creating new converged experiences for businesses and consumers. Sylantro customers include AT&T, China Netcom, KT, Nuvox, QWEST, StarHub, Swisscom, and others. Sylantro is headquartered in Campbell, California.
About Iperia, Inc.
Iperia is the leading global provider of Communication Enabling Applications to voice-enable business processes for service providers, enterprises, and mobile workforces. Since 1997, organizations worldwide have benefited by communicating smarter with Iperia’s voice and messaging application suite. The IperiaVX platform utilizes a Services Oriented Architecture (SOA) to empower users with voice and messaging applications extending to converged mobile devices. Service providers can generate new revenue streams and accelerate time to market for services such as instant conferencing and visual messaging. Enterprises and mobile workforces will enhance organizational agility by reducing communication delays with significant operational efficiencies.
Copyright Business Wire 2008

This article was taken from http://www.greenvilleonline.com/article/20081125/OPINION/811250329/1004/NEWS01

 

Over this community’s history, United Way of Greenville County has raised an amazing $270 million from caring citizens through our Community Campaign. We have established a proud giving tradition to improve lives and our county for 86 years, and to every one of our donors, we are truly grateful for your generosity and incredible giving spirit!

More than 40,000 people contributed to this year’s campaign. Additionally, over 700 companies contributed in 2008, many of which, in the face of cutbacks, layoffs and losses, put forth a valiant effort to reach or exceed their United Way campaign goals.

In the midst of these losses — some anticipated, some not — we saw outstanding success stories from many local companies and their employees. These include 3M Co., General Electric, Michelin North America, Greenville Hospital System, Sealed Air Customer Service Center, Carolina First Bank, Fluor Corp., Tire Exchange of the Carolinas, Ahold Information Services, US Foodservice, SunTrust, Smith Barney, Perrigo Co. of SC, the city of Fountain Inn, the city of Greenville, Global Performance, RMT, KPMG, and NuVox Communications, all of whom have had very successful company campaigns this year.

The money raised through our annual campaign has allowed United Way to move from simply a fundraising organization to having the ability to identify and respond to areas of community impact that, over time, will fundamentally and profoundly change our community for the better. Our scope enables us to change many lives by pulling together many resources.

This year, United Way of Greenville County’s Campaign Cabinet set an aggressive goal of $15 million for us to raise during our annual campaign. A stretch goal in any year, it was a particularly challenging goal given the economic crisis that has consumed this country over the past couple of months.

But campaign volunteers did not challenge us just to see if we could raise more money. Rather, they knew, as anyone who has opened a newspaper or turned on the television recently does, that it is during times like these that our community needs our support the most. Unemployment, rising food and energy costs and numerous other problems have stretched families who had been making ends meet to the point of suddenly having to make some stark choices.

From the beginning $82,000 campaign in 1922 to this year’s campaign, which raised $14,418,275, the Greenville community has always stepped up to lend a hand to those in need, especially in tough times. As the number of our neighbors in need grows, each one of our donors has answered our call to LIVE UNITED by giving generously, showing that together we can strengthen our community by reaching out a hand to those who need it most.

Even though we came up short of our stretch goal, given the economic climate we are in, the amount we did raise is a testament to a spirit of giving that is alive and well in this great community. We know all of our companies and their employees did everything possible this year to help us reach our goal. To illustrate, this year’s campaign generated more than $900,000 in new dollars. Unfortunately, due to cutbacks, downsizing and other economic factors, we had a number of campaigns with decreases that offset the new dollars raised.

So, rather than focusing on the amount we didn’t raise, I think it’s important that we focus on the significant amount we did raise and the difference it will make in our community. $14,418,275 is an incredible number that will help us continue the important work of making Greenville County a community where we nurture our young children and give youth the help they need to succeed; where families and neighborhoods are strong and people live healthier lives; and where our neighbors in crisis receive the care they need.

United Way’s new call to action is “Give. Advocate. Volunteer. LIVE UNITED.” By being part of this year’s campaign, each of our donors has shown his or her commitment to the first of these. I encourage everyone to stay involved and engaged with United Way throughout the coming year by taking advantage of the many opportunities provided by United Way to advocate and volunteer as well. Information on these opportunities can be found on our Web site at www.unitedwaygc.org.

On behalf of United Way volunteers, the community partner agencies that receive United Way funding, and the thousands of individuals and families who benefit from these programs, we thank you for continuing to support your United Way and the issues that are most important to our community. Together, United, we can inspire hope and create opportunities for a better tomorrow.

Check out this video at You Tube regarding Google’s new applications. http://www.youtube.com/watch?v=jVjwKmDLrIE

http://docs.google.com – Functions enable you to use the power of Google search to automatically pull up-to-date information from all over the Web, including stock quotes and news, into your Google…

Pretty neat stuff, NuVox has partnered with Google and will be offering these and other features to its customers. To learn more contact Jonathan Kirby jkirby@nuvox.com

Talk about no personal service

Funny thing happened today. The local ILEC called into our office and wanted to quote us 10 business telephone lines and 14 data channels of internet. The sales rep was caling off a list. We are on one of their lists and it is clear a number of their reps use the same list over and over. The point is they provided a quote to me for a 10 business telephone line customer and internet program. They did not ask any questions about what I did or what my needs were.  First, it is clear even on their win back program, they cannot compete with NuVox (or New Vox) as the rep spelled it on the quote. HAHA. The second point, which is very important, is this an unqualified T1 proposal. The most important thing our we can do is to better qualify an opportunity before we generate any proposal, numbers etc. It would seem only fitting that someone who is trying to provide a service know at least a little about my business. Please be aware, if you call me, I’m going to ask about your business and what I can do to help you better achieve the results you are looking for. Don’t let someone you don’t know handle your telephone service.

Birch vs. Nuvox

I recently met with two porspects who are using Birch Telecom (now merged with Access Integrated Technologies) telephone service . Both of these clients had telephone bills close to $1000.00 per month. They both had 7-10 lines and no data connections whatsoever. I provided them both a T1 solutions using Nuvox’s VoxIP product, which gives them T1 data connectivity saving them $10,000 over a 3 year period! Are you in this situation? If so, call me at 615-620-5223 and learn how you can save money and increase network efficiency.